🔒 Privacy Policy
1. Who We Are
We are a SaaS provider offering an online appointment booking platform for service-based businesses (salons, clinics, consultants, etc.). Vendors and customers use our platform to schedule, manage, and communicate appointments.
2. Information We Collect
From Vendors (Service Providers):
- Full name, business name, contact details
- Business address and service information
- Payment and subscription details
- Booking history and usage behavior
From Customers (Clients booking appointments):
- Name, phone number, email address
- Selected service, preferred date/time
- Optional notes and payment information (if applicable)
3. How We Use Your Information
- Facilitate and manage bookings
- Send confirmations, reminders, and status updates
- Provide customer support
- Process payments and invoices
- Improve platform features and performance
- Comply with legal obligations
4. Data Sharing and Third Parties
We do not sell your data. We may share your data with trusted third parties only to:
- Send transactional communications (SMS, email, WhatsApp)
- Process secure payments
- Analyze usage (via analytics tools)
- Comply with government or legal authorities, if required
5. How We Store and Protect Your Data
- All data is encrypted during transmission (HTTPS)
- Stored securely on cloud servers with limited access
- Regular data backups and security audits
- Access control for sensitive data
6. Your Rights
You have the right to:
- Access and review your personal data
- Request corrections or deletions
- Opt out of marketing communications
- Delete your account at any time
To request data changes or account deletion, contact us at: chiraggohil100@gmail.com
7. Cookies and Tracking
- Keep you logged in securely
- Improve your user experience
- Track basic usage statistics (non-identifiable)
You can disable cookies in your browser settings.
8. Data Retention
- Service functionality
- Legal compliance
- Business analysis
If you delete your account, your data is purged within 30 days.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Contact Us
+91 - 9510706567
L-303 Radheshyam Residency, Near Kalyan Chowk, Nikol Naroda Road, Ahmedabad